Virtual operations are becoming increasingly popular as businesses realize the benefits of reducing overhead costs, better communication and collaboration tools, and a decrease in operating costs. Virtual space is not only used for remote work or e-commerce. It is also being utilized in new areas like product development and service delivery.

Virtual office spaces, in contrast to traditional offices that require physical space for meetings and collaborations online, offer platforms that mimic in-person interaction using live video conferences and document sharing. This is especially beneficial for teams working remotely, since a digital workspace removes the need for face-to–face interaction and can reduce travel expenses.

Other types of virtual spaces include social spaces where people socialize and interact, educational spaces such as online classrooms or e-learning platforms and gaming spaces such as massive multiplayer online games (MMOs) or mobile apps. These spaces often incorporate the technology of augmented reality (AR) and virtual reality (VR) for immersive experiences.

Platform action is the process running in the background that allows functionality. For example in an online store like eBay the platform action is responsible for how customers bid and pay for items; in an application for managing projects such as Trello or Microsoft Teams, it regulates how tasks are assigned and managed. It is vital to design robust platform actions in virtual spaces as they enable an effortless experience for the business and user.

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